Applying business knowledge to infrastructure problems.
SMART Infrastructure Facility’s (SMART’s) Collaboration Laboratory (Co-Lab) is an interdisciplinary research site, developed in partnership with University of Wollongong’s (UOW’s) Faculty of Business.
The lab further compliments SMART’s cross-functional, collaborative and interdisciplinary approach to finding workable solutions for real world problems. Established in 2011, Co-Lab integrates commerce-based reference disciplines, including management, marketing and systems analysis, with a range of infrastructure analysis design and usage problems.
Co-Lab’s researchers are currently engaged in developing new methods and techniques for use in hard and soft infrastructure analysis and design. This work assists policy and decision makes in determining the current use of existing infrastructure as well as planning for future infrastructure development.
An example of the benefits of cross-disciplinary working, the lab uses methods from ethnography and quantitative sociology mixed with social informatics (mobile technology and social media) to better understand and model social responses to policy or infrastructure changes.
Key areas of research
- Multimedia user experience
- Social engagement monitoring
- Learning organisation principles
- Spatial and functional semantics
Enhancing corporate capability and service delivery through advanced geosocial intelligence
Boosting innovation and customer service through social listening.
An online tool for civic engagement during emergency events.